Privacy Policy

1. Introduction

For The Long Run (FTLR) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We collect personal information that is necessary for us to provide our services to you. This may include:

• Your name, contact details (e.g., email address, phone number, and address).
• Health information relevant to your exercise physiology needs.
• Payment details for processing transactions.
• Information about your use of our website, including IP address, browser type, and browsing history.

We collect this information directly from you when you interact with us, such as when you sign up for our services, attend classes, or contact us via our website.

3. Use of Personal Information

We use your personal information for the following purposes:

• To provide and manage our exercise physiology services.
• To communicate with you about your appointments, classes, or inquiries.
• To process payments and manage billing.
• To improve our services and website functionality.
• To comply with legal and regulatory requirements.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To healthcare professionals or other service providers involved in your care (with your consent).
• To payment processors for the purpose of completing transactions.
• To government authorities or law enforcement agencies if required by law.
• To third-party service providers who assist us in operating our business (e.g., IT support, marketing agencies).

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes:

• Using secure servers and encryption for sensitive data.
• Restricting access to personal information to authorized personnel only.
• Regularly reviewing and updating our security practices.

6. Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to request access or make a correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]
Phone: 0455 921 553
Address: 5 Lewins Street, Earlwood, NSW 2206